Privacy Policy
Last updated: January 1, 2026. This policy describes how AscensionX Labs collects, uses, and protects your information.
1. Information We Collect
We collect information you provide directly to us when placing an order, creating an account, or contacting us. This includes your name, email address, shipping address, and payment information. We also collect standard web analytics data such as IP addresses, browser type, and pages visited.
2. How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your order status, send transactional emails, improve our website and services, and comply with legal obligations. We do not sell your personal information to third parties.
3. Payment Information
Payment information is processed securely through our payment processor. AscensionX Labs does not store full credit card numbers on our servers. All transactions are encrypted using SSL technology.
4. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality including the shopping cart.
5. Data Sharing
We may share your information with trusted third-party service providers who assist in operating our website and conducting our business, including shipping carriers, payment processors, and email service providers. These parties are obligated to keep your information confidential.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 7 years for tax and accounting purposes.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also request that we restrict processing of your data or object to certain uses. To exercise these rights, contact us at support@ascensionxlabs.com. We will respond to your request within 30 days.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Research Use Disclaimer
All products sold by AscensionX Labs are intended for research purposes only. By purchasing from our store you confirm that you are a qualified researcher and that products will not be used for human consumption. This disclaimer is incorporated into our privacy and terms of service.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at support@ascensionxlabs.com.